CQS Newsletters / CQS Field Service Newsletters
The envelope marked "CQS Update" and its contents, should be given to the President, Owner, Store Manager or Service Manager. The contents of a "CQS Update" will pertain to policies and procedures, as well as general news items.
Index
- Issue 1 - April 1, 1985 (3 pages)
- An important reminder
- Common problems
- Purchasing additional QC check systems
- NARDA/Warranty claim forms
- Dealer Listing
- Training
- Issue 2 - May 1, 1985 (≥6 pages)
- General information
- Credit information
- Customer support news
- New products
- Attachments:
- Exhibit I - Commodore telephone directory
- Exhibit II - Irrevocable standby letter of credit
- Exhibit III - front page of Commodore International Newsletter volume 2, number 4 winter 1984
- Issue 3 - June 1, 1985 (4 pages)
- Important notes
- Dealer stock repairs
- Repair procedures
- Complaint awareness
- Promotional items
- Commodore customer support
- Credit department news
- Accessories required for packaging each product
- July '85 (≥1 page)
- Issue 5 - August/September 1985 (4 pages)
- Commodore Technical Data Subscription 1985/1986 program
- Warranty claims information
- Credit news
- CQS complaint summary
- Field suggestions
- Suggestion of the month
- Commodore parts depot fast moving replacement items
- Issue 6 - October/November 1985 (5 pages)
- General information
- Dealer stock
- Printers / SX-64's repairs
- 1701/02 monitor repairs
- Parts orders / backorders
- Technical data subscription
- Warranty claims information
- Credit news
- CQS complaint summary
- Suggestion of the month
- Exhibit A - Dealer stock policy
- Enclosures
- Supplement 1 of the Parts/Price List (for blue Parts Information booklet, dated 9/1/85) (? pages)
- Issue 5 - December 1986 (≥11 pages)
- Section 1: General Info
- Section 2: New & Fast Moving Parts Listing
- Section 3: Special Pricing on Parts
- Section 4: Technical and Training Course Info
- Amiga Disk Drive Alignment Kit
- 1541 Rev B PCB installation instructions
- Section 5: Important Phone Numbers and Addresses
- Commodore Telephone Directory
- Commodore Quick Reference Sheet
- Sections 6 & 7: New Product Service Agreements & Survey