CQS Newsletters / CQS Field Service Newsletters

The envelope marked "CQS Update" and its contents, should be given to the President, Owner, Store Manager or Service Manager. The contents of a "CQS Update" will pertain to policies and procedures, as well as general news items.

Index

• Issue 1 - April 1, 1985 (3 pages)
  • An important reminder
  • Common problems
  • Purchasing additional QC check systems
  • NARDA/Warranty claim forms
  • Dealer Listing
  • Training
• Issue 2 - May 1, 1985 (≥6 pages)
  • General information
  • Credit information
  • Customer support news
  • New products
  • Attachments:
    • Exhibit I - Commodore telephone directory
    • Exhibit II - Irrevocable standby letter of credit
    • Exhibit III - front page of Commodore International Newsletter volume 2, number 4 winter 1984
• Issue 3 - June 1, 1985 (4 pages)
  • Important notes
  • Dealer stock repairs
  • Repair procedures
  • Complaint awareness
  • Promotional items
  • Commodore customer support
  • Credit department news
  • Accessories required for packaging each product
• July '85 (≥1 page)
• Issue 5 - August/September 1985 (4 pages)
  • Commodore Technical Data Subscription 1985/1986 program
  • Warranty claims information
  • Credit news
  • CQS complaint summary
  • Field suggestions
  • Suggestion of the month
  • Commodore parts depot fast moving replacement items
• Issue 6 - October/November 1985 (5 pages)
  • General information
    • Dealer stock
    • Printers / SX-64's repairs
    • 1701/02 monitor repairs
    • Parts orders / backorders
    • Technical data subscription
  • Warranty claims information
  • Credit news
  • CQS complaint summary
  • Suggestion of the month
  • Exhibit A - Dealer stock policy
  • Enclosures
    • Supplement 1 of the Parts/Price List (for blue Parts Information booklet, dated 9/1/85) (? pages)
• Issue 5 - December 1986 (≥11 pages)
  • Section 1: General Info
  • Section 2: New & Fast Moving Parts Listing
  • Section 3: Special Pricing on Parts
  • Section 4: Technical and Training Course Info
    • Amiga Disk Drive Alignment Kit
    • 1541 Rev B PCB installation instructions
  • Section 5: Important Phone Numbers and Addresses
    • Commodore Telephone Directory
    • Commodore Quick Reference Sheet
  • Sections 6 & 7: New Product Service Agreements & Survey

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Last update: 26 July 2025